Delivery Information

We offer free express shipping on all our products, aiming for your items to arrive within 2-3 working days under normal circumstances. Please note, for orders requiring specific drilling or customization, the delivery time might extend slightly. Rest assured, we will keep you informed at the point of ordering.

If You Miss Your Delivery

If you’re not at home when the courier attempts delivery, don’t worry. The delivery driver will leave a card detailing the delivery attempt and information on how to rearrange delivery or collect your package from your local depot.

In The Rare Event of Damaged Goods

We take every precaution to ensure your goods arrive in perfect condition. However, in the rare case that your items are damaged in transit, please contact us immediately. We meticulously inspect each product before dispatch, but accidents can happen. Your satisfaction is our priority, and we will work swiftly to resolve any issues.

Track & Trace Your Order

From the moment you place your order, you’re in the loop. You will receive a confirmation email, followed by notifications when your order is processed and dispatched. Once your order is on its way, you’ll receive a delivery notification, along with a tracking number via email or text message from our courier. This allows you to track the progress of your delivery for peace of mind.

International Deliveries

We’re pleased to extend our services globally, delivering to all countries around the world. We utilize several reputable couriers to keep delivery prices as affordable as possible for our international customers. Our international shipping is also an express service, ensuring your products reach you no matter where you are, quickly and reliably.

Additional Support

Our team is here to assist with any inquiries or support you may need throughout the delivery process. Whether it’s help with tracking, advice on receiving your order, or assistance with any other delivery-related concerns, we’re just a call or email away.