- Delivery Information
We offer free express shipping on all our products, aiming for your items to arrive within 2–3 working days under normal circumstances. Please note, for orders requiring specific drilling or customization, the delivery time might extend slightly. Rest assured, we will keep you informed at the point of ordering.
If You Miss Your Delivery
If you’re not at home when the courier attempts delivery, don’t worry. The delivery driver will leave a card detailing the delivery attempt and information on how to rearrange delivery or collect your package from your local depot.
In the Rare Event of Damaged Goods
We take every precaution to ensure your goods arrive in perfect condition. However, in the rare case that your items are damaged in transit, please contact us immediately. We meticulously inspect each product before dispatch, but accidents can happen. Your satisfaction is our priority, and we will work swiftly to resolve any issues.
Track & Trace Your Order
From the moment you place your order, you’re in the loop. You will receive a confirmation email, followed by notifications when your order is processed and dispatched. Once your order is on its way, you’ll receive a delivery notification, along with a tracking number via email or text message from our courier. This allows you to track the progress of your delivery for peace of mind.
International Deliveries
We’re pleased to extend our services globally, delivering to all countries around the world. We utilize several reputable couriers to keep delivery prices as affordable as possible for our international customers. Our international shipping is also an express service, ensuring your products reach you quickly and reliably, no matter where you are.
Additional Support
Our team is here to assist with any inquiries or support you may need throughout the delivery process. Whether it’s help with tracking, advice on receiving your order, or assistance with any other delivery-related concerns, we’re just a call or email away.
- FAQs
How Do I Choose the Right Wheels for My Car?
Choosing the right wheels depends on several factors, including your car’s make and model, your driving habits, and your aesthetic preferences. Our detailed guide on selecting wheels and tires can help, or you can contact our expert team for personalized advice.
Can I Buy Just One Wheel?
Yes! If you’re looking to purchase a single wheel, please reach out to us with the product information and your vehicle details.
How Do I Determine the Right Size Wheels for My Vehicle?
The correct wheel size for your vehicle depends on factors like the make, model, and year of your vehicle, as well as your driving preferences. It’s essential to consider the wheel diameter, width, and offset to ensure a proper fit. If you are not sure, you can consult with our experts for personalized advice.
What is Wheel Offset, and Why Is It Important?
Wheel offset is the distance from the centerline of the wheel to its mounting surface. It’s crucial because it affects the wheel’s position in relation to the vehicle’s body and suspension components. The right offset ensures that the wheels have adequate clearance and don’t rub against the fenders or suspension parts, optimizing performance and preventing damage.
What Do Bolt Pattern and PCD Mean?
The bolt pattern, or Pitch Circle Diameter (PCD), refers to the number of bolts on the wheel and the diameter of the circle that these bolts form. For example, a 5×112 bolt pattern means the wheel has five bolt holes arranged in a circle with a diameter of 112mm. It’s crucial to match the bolt pattern and PCD of the wheels to your vehicle for a proper fit.
Can Changing My Wheels Affect My Vehicle’s Performance?
Yes, changing your wheels can impact your vehicle’s performance in several ways. For example, lighter wheels can improve acceleration and handling by reducing unsprung mass, while wider wheels can enhance grip and stability. However, it’s important to choose wheels that are compatible with your vehicle to maintain its safety and performance characteristics.
Can I Choose Between Budget and Premium Brand Tyres in My Package?
Yes! We offer a wide range of tyre brands, from budget-friendly options to premium brands, ensuring we can cater to your specific needs and preferences. Let us know what you’re looking for, and we can recommend the best options for your vehicle and budget.
How Do I Know Which Tyre Package Is Right for My Vehicle?
Our experts are here to help you select the perfect tyre package for your vehicle, taking into account your car’s specifications, your driving habits, and your budget. Contact us with your vehicle details, and we’ll guide you through the selection process.
- Contact Us
Need Help? We're Here!
We want your experience with us to be as easy and enjoyable as possible, so don’t hesitate to reach out if you have any questions or need assistance.
For immediate assistance during our business hours, the quickest way to reach us is by phone. Alternatively, for real-time support at your fingertips, our ‘Live Chat’ feature is just a click away—find the chat icon to begin a conversation. And if you’re in the Preston area, we’d love for you to visit our alloy wheels showroom for a more personal consultation.
Looking to Visit Us?
Torque Wheels – Liya AutoHaus Limited, Red Scar Industrial Estate, Unit B24, Ribbleton, Preston, PR2 5NJ
Ditch the website and check out our wheels in person! Our showroom isn’t just about looking, it’s about feeling the quality and seeing them on real cars.
Our friendly staff are passionate about wheels and cars. Chat with them about your vehicle, driving style, and vision, and they’ll help you find the perfect match. We’ll ensure your chosen wheels fit your car seamlessly, maximizing both performance and aesthetics.
We’re also planning exciting car meets where you can see our wheels in action, connect with fellow enthusiasts, and show off your own customized ride.